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AlderHelp
Your dashboard
For clients
Getting started
  • Signing in for the first time
  • What the dashboard shows you
  • What the status of your site means
  • Your monthly plan, and the card for it
Editing your website
  • How editing works
  • Sections: the blocks a page is made of
  • The studio
  • How a section looks: looks, backdrops, glass and edges
  • This page's look
  • Photographs, and the description every one needs
  • Colours, fonts, shape and a backdrop for the whole site
Your shop
  • Setting up the shop
  • Products, options and stock
  • Orders, sending things, and refunds
  • Posting a batch
  • Discount codes, offers and gift cards
  • Delivery and collection
  • Reviews
Writing a blog
  • Writing a post
  • Publishing later
  • Topics and writers
  • Putting the blog on your pages
Running the site
  • Messages from your website
  • How many people visit
  • Invoices and the monthly bill
  • Your terms
  • Your site on our website
  • If something looks wrong
Questions and answers
  • About your website
  • About selling online
  • About your account

Getting started

Signing in, what you are looking at, and what happens when.

  • Signing in for the first timeYour invitation, your password, and what to do if you lose it.
  • What the dashboard shows youThe tour: websites, invoices, terms, account.
  • What the status of your site meansIn build, in review, live — and what you can do at each.
  • Your monthly plan, and the card for itHow the monthly fee is paid, and how to add or replace the card.

Cannot find it? Write to us and we will answer — and then add it here, so the next person does not have to ask.

All the help